Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

If you're not lucky enough to be running the BlackBerry Enterprise Service 10 device management platform, then your users may need to add their work email account on their BlackBerry 10 smartphone manually. Similarly if you want to add another type of email service, such as a Google Apps account, as an Exchange account, then the procedure is as follows.

For details on how to activate a BlackBerry 10 device with a BES 10 server, read this article.

Launch Settings from the home screen:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Select Accounts, and then Add Account:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Select Email, Contacts and Calendar:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Type in your email address and tap Next:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Enter in the password for the email account and tap Next:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

If the setup wizard is not able to determine the server settings to use automatically, you will be prompted to enter them manually. Tap Continue:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Tap on Advanced:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Select Microsoft Exchange ActiveSync as the account type:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Enter the required information in all fields.
Enter a Description for the account, this can be anything meaningful to you to identify the email account.
Your IT department will be able to provide the required Exchange server information. The Domain will normally the the same as that on your desktop or laptop PC in the "log into" field.
The username will be the same as that used to log into your PC.
The server address is normally the same as that used for webmail, if you access your email via a web browser, in the form "mymail.companycom"
Complete all required fields and tap Next

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

If the setup wizard is not able to verify the identity of the SSL certificate on the server, you will be prompted to confirm. Tap Continue:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Select the mailbox items you wish to synchronise. Tap Done:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Again if prompted to verify the identity of the certificate, tap Continue:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Your account will now be listed. Tapping on the entry allows you to edit the settings further:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Here you can change which items are synchronised. In the Edit Folder Settings you can select which email folders are synced, all mailbox folders are available:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Once you are happy with the settings of the account, you can view the account itself in the BlackBerry Hub:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually Setting up a Microsoft Exchange email account on BlackBerry 10 manually

As with older BlackBerries, when composing a new email message, you can view your local contacts or search the global address list:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Within the context menu, there is another Settings menu:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Within Display and Actions you can alter how your emails are displayed:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

Within Hub Management you can show or hide the email account from the hub altogether:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually

And finally within Email accounts you can edit information such as Out of Office status and message and default message signature:

Setting up a Microsoft Exchange email account on BlackBerry 10 manually



For details on the Exchange ActiveSync policies support by BlackBerry 10, view this article.

Comments

5 stars

This is by far the best step-by-step how-to to set up your work account on your BB Q10. Thank you.